What types of properties does DLT Property Services manage?
DLT specializes in residential investment properties, including single-family homes, duplexes, and small to mid-sized multifamily properties throughout the Greater Cincinnati area.
Do I have to sign up for full property management?
No. DLT offers both full Residential Investment Management and individual services. If you only need help with leasing, maintenance, a property turn, or a specific project, we can provide support without requiring a full management agreement.
What is Residential Investment Management?
We use the term Residential Investment Management because your rental property is more than a property—it is an investment. Our approach combines traditional property management with proactive oversight designed to protect the property, control operating issues, and support its long-term performance.
Can DLT find and place a resident for me?
Yes. Our independent leasing service can handle marketing, inquiries, showings, applicant screening, lease preparation, and move-in coordination without requiring ongoing property management.
How do you screen prospective residents?
DLT follows consistent screening criteria and Fair Housing requirements. Screening may include income and rental-history verification, credit and background screening, and other applicable qualification criteria.
Who handles maintenance requests?
DLT coordinates maintenance from the initial request through completion. Depending on the work required, maintenance may be performed by DLT personnel or an appropriate outside vendor. Our goal is to address problems efficiently while keeping the Property Owner informed.
Do you provide preventive maintenance?
Yes. We believe preventive maintenance is an important part of protecting a residential investment. Identifying smaller concerns before they become larger, more expensive problems can help protect both the property and the Owner's budget.
What happens if there is a maintenance emergency after hours?
DLT provides after-hours emergency maintenance support. We evaluate the situation, determine the appropriate response, and coordinate the work necessary to protect the resident and property.
Will I be contacted before repairs are made?
We establish maintenance authorization expectations with each Property Owner. Routine repairs are handled according to those guidelines, while larger or non-emergency expenses requiring approval are presented to the Owner before work proceeds.
How will I know what is happening at my property?
Communication is a major part of DLT's approach. Property Owners receive regular reporting and are kept informed about important maintenance concerns, resident matters, lease activity, property conditions, and issues requiring their attention.
Does DLT handle property turnovers?
Yes. We can coordinate the entire turn process, including the move-out inspection, scope of work, Owner approval, vendor or maintenance assignments, progress oversight, final walkthrough, and preparation for the next resident.
Can you help with larger repairs or improvement projects?
Yes. DLT provides Construction & Project Coordination for larger repairs, renovations, improvements, and capital projects. We can help coordinate contractors, scheduling, project progress, and communication with the Property Owner.
What if I manage my own property but occasionally need help?
That's perfectly fine. DLT's services are designed to be flexible. You can continue managing your property yourself and contact us when you need assistance with leasing, maintenance, turnovers, projects, or other property-related needs.
Do you work with first-time rental property owners?
Yes. Whether you have owned rental property for years or have just purchased your first investment property, DLT can help you understand the operational side of owning and maintaining a residential investment.
Can DLT help me evaluate an investment property?
Yes. Our Residential Investment Consulting and Advisory Services can help Property Owners evaluate operational needs, potential expenses, property condition, and management considerations associated with a residential investment.
Do you work with out-of-state Property Owners?
Yes. DLT can provide local oversight for Owners who do not live near their Cincinnati-area investment properties. We serve as your local point of contact for residents, maintenance, vendors, inspections, and day-to-day property needs.
What makes DLT different from a traditional property management company?
DLT was built around independent residential investors. We focus on personalized service, proactive property oversight, preventive maintenance, and direct communication. Our philosophy is simple: protecting your investment, not just managing your property.
How do I get started?
Contact DLT to tell us about your property and what kind of assistance you're looking for. We'll discuss your needs and determine which DLT services are the best fit for your investment.